Dear customer, dear customer,

please send your repair request in advance by e-mail to In this way, questions regarding repair duration, possible costs and procedure can be clarified in advance. We kindly ask you to clean the articles beforehand, otherwise we will not be able to revise them for technical reasons. Should the goods arrive unwashed, we will charge a cleaning fee of 5€.

Should you have any further questions, please do not hesitate to contact us at 02102/ 7032 432.

Your anny•x team